Our guarantee

Satisfaction guarantee


We want you to be happy with our products, our craftsmanship and our service. We stand by our hand made glass ornaments and we want you to be as happy with them as we were making them.

Please keep in mind that since all of our ornaments are hand made, there may be slight differences between all ornaments. That is one of the things that gives them so much character and makes every one of our ornaments so special.


If you are anything but delighted with your order, please call us at (800) 686-9154 or email us at support@glassor.com and we'll do our best to make you happy.

 - Tom, Laura & Veronika